Solution sales need the ability to model many different components (with their correct account codes) on an order, but then hide that detail from the customer as a fixed-price job.
Harmony’s “summarise as” documentation formats (whether on a quote, order or invoice) allow you to account for complex projects correctly while hiding all the detail from the customer - WITHOUT duplication or re-keying the same data over and over.
Harmony’s one-to-many purchase order data model is perfect for Value-added resellers.
A single Harmony sales order line can directly relate to many Purchase Order lines (single supplier) and/or many Purchase Orders across multiple suppliers and currencies, with seamless base currency margin analysis.
You are truly unrestricted when it comes to the purchasing relationship between how you represent sales and how you purchase. Managing kitting and bundling (cross-purchase order assembly for sale) with ease.
Harmony’s product configurator includes equipment views with pricing driven by supplier pricelists. Simply upload your supplier price and apply a margin.
Harmony’s proposal functionality allows you to produce and publish long-form proposals with content driven by the products and product families you are quoting.
Harmony allows you to build quotes at the detail level (cables, connectors etc) but then summarise on the quote/order, simplifying the customer view.
Harmony’s product functionality allows you to apply support agreements at the purchase item level. So, once sold, you just switch on the support contract when required, and the modelling is all in place direct from the order.
Need to model projects that combine time, subcontractors and equipment? Harmony’s project management area supports full purchase tracking.
How do you ensure that fixed-price milestone billing links to purchase cost recognition? Harmony knows and recommends the proportionate costs to apply, eliminating period profitability swings.
Harmony’s world-class service desk with tickets tied to contracts, assets and SLAs allows you to manage your support agreements and understand profitability easily.