Run your MSP business the way you want to with Harmony

The Cloud has made MSP 2.0 a reality

For managed service providers and IT solution providers, the days of standard business model, standard pricing and standard client needs are well and truly over.

The advent of the cloud is driving providers to think carefully about MSP 2.0 issues - like how to differentiate your offering, grow regionally, specialise in vertical markets and easily offer flexible device-based and “a la carte” pricing models.

Download our free whitepaper: 3 Trends Driving the Growth of MSP 2.0 to learn more about what this means for you and your business.

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Why your PSA choice is key to future-proofing your business

Whether you’re introducing pre-pay funds denominated in tokens, cost-plus pricing or consumption contracts, Harmony’s unique and powerful commercial modelling empowers you to sell any way you choose.

And Harmony’s infinite range of sales models can also be used with suppliers. So no matter their commercial terms, you can model them perfectly and auto-match their invoices with ease – all in any currency and across multiple currencies on a single order.

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7 reasons Harmony is the perfect platform for growing Managed Service Providers

Service desk automation

Deeply configurable service desk automation

Normally with a PSA tool, the service desk module is a compromise. Harmony’s deep configurability and best-of-breed features mean that compromise is not an issue.

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Contract management

Contract and asset management and integrated knowledge base

Define contracts using your own billing models. Model your assets and asset relationships while indexing knowledge base articles by individual, counterparty and asset.

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Automated payments

Invoicing, collections and supplier payments

Straight-through-processing to invoices and supplier payment. Automate your collections with Bluesnap integration.

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Professional services delivery

Professional services delivery

Full support for projects, time and expenses and subcontractors provided. Pre-pay functionality in addition to standard fixed price and time and materials delivery models.

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Fully integrated CRM and quotes

Improve your sales efficiency with full-process integration of transactional CRM with quick-build quotes and automatic proposal generation.

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Purchase orders

Powerful purchase orders and item delivery

Fully integrated purchase orders tied to products for sale. Switch suppliers to get the best price, manage revenue and costs in the same action.

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Flexible integrations

Fully integrated with market-leading RMM platforms, automate end-to-end incident based and device-based billing without fake timesheet entries.

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