From process-driven Kanban boards, powered by sophisticated parsing and routing rules, to flexible path-based workflow and dynamic and conditional checklists, Harmony has a holistic service model ideally suited to agile service delivery.
Combine that with Harmony’s world-class project management capability and you have a platform to support your growth and success in the new service-contract driven marketplace.
Harmony is built around the core tenets of configurability, flexibility, openness and automation.
Harmony’s unique and powerful commercial modelling empowers you to sell in any way you can imagine. Its clean, fresh, service desk interface combines information, ease of use and process control seamlessly. Its notification framework, open APIs and billing automation deliver a platform you can adapt to suit your operating model without compromise.
If you thought there was no real choice in the marketplace for MSPs, think again.