For Managed Service Providers and IT solution providers, the days of standard business model, standard pricing and standard client needs are well and truly over.
The advent of the cloud is driving providers to think carefully about MSP 2.0 issues - like how to differentiate your offering, grow regionally, specialise in vertical markets and easily offer flexible device-based and “a la carte” pricing models.
Download our free whitepaper: 3 Trends Driving the Growth of MSP 2.0 to learn more about what this means for you and your business.
Whether you’re introducing pre-pay funds denominated in tokens, cost-plus pricing or consumption contracts, Harmony’s unique and powerful commercial modelling empowers you to sell any way you choose.
And Harmony’s infinite range of sales models can also be used with suppliers. So no matter their commercial terms, you can model them perfectly and auto-match their invoices with ease – all in any currency and across multiple currencies on a single order.
Normally with a PSA tool, the service desk module is a compromise. Harmony’s deep configurability and best-of-breed features mean that compromise is not an issue.
Define contracts using your own billing models. Model your assets and asset relationships while indexing knowledge base articles by individual, counterparty and asset.
Straight-through-processing to invoices and supplier payment. Automate your collections with Bluesnap integration.
Full support for projects, timesheets, expenses and subcontractors provided. Pre-pay functionality in addition to standard fixed price and time and materials delivery models.
Improve your sales efficiency with full-process integration of transactional CRM with quick-build quotes and automatic proposal generation.
Fully integrated purchase orders tied to products for sale. Switch suppliers to get the best price, manage revenue and costs in the same action.
Fully integrated with market-leading RMM platforms, automate end-to-end incident based and device-based billing without fake timesheet entries.