If you are running an independent service desk system, how do you ensure you are not providing support to users who are no longer paying?
Even if you have that problem nailed, do you know which customers are costing you money and how much? With Harmony, profit trends by customer and contract are always available: accurate and delivered in real-time.
Software businesses traditionally use an internal system architecture known as best-of-breed. While this made data maintenance difficult, there really was no other choice.
But now all of this has changed.
Harmony can replace up to 6 internal systems with a single integrated solution that also supports international operations and multi-currency use seamlessly. Don’t believe us? Check out our pricing versus what you are paying for your existing standalone systems today.