The power of Harmony’s task/job management functionality allows you to design your processes with custom workflows against task types and include dynamic check-lists to provide evidenced quality assurance. Job workflows can also be shared with customers to create seamless certification achievement.
These jobs include client comment threading, document storage, scheduling and 5 completion reporting, direct cost and expenses tracking as well as timer-driven time recording and up to 60 custom fields keyed by job type.
This capability allows you to allocate, track, control, report and bill your work with close client engagement recorded in context.
Harmony’s team scheduler with skill topic and level filters allows you to hone in on the right expert fast while also understanding what other work they are dealing with.
Drag and drop task allocation makes work assignment simple and fast with fully integrated notifications ensuring smooth communication across the organisation.