• Privacy Policy Notice

The policy: 

This privacy policy notice is served by Harmony Business Systems Limited, a company registered in England and Wales under registration number 08246192 at 30 St Georges Rad, Wimbledon, London SW19 4BD, under the website; [www.harmonypsa.com]. 

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

 

Policy key definitions:

"I", "our", "us", or "we" refer to the business, [Harmony Business Systems Limited].

"you", "the user" refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a users computer or device.

 

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

 

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are a registered data controller with the ICO under the Data Protection Register, our registration number is: ZA333001

 

Lawful basis: Consent

Where our purpose for processing is: to respond to general and specific enquiries into your potential use of HarmonyPSA (the Software)

Which is necessary because: without this consent, we would be unable to respond to your enquiry 

We process your information in the following ways: by passing the information your provide to our marketing platform to enable us to effectively manage and respond to your interest in the Software 

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We will only share your personal information with approved and contracted resellers of the Software where we understand your enquiry originates from the resellers region of coverage.  In this event, we will inform you of this action.

 


 

Lawful basis: Contract

Where our purpose for processing is: to record the nature of any license agreement that may exist between us from time to time 

Which is necessary because: we need to track the terms of the license agreements and any related payments due thereunder 

We process your information in the following ways: we record this information on the order form you execute with us and store it on our instance of the Software 

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists through cancellation of the license agreement.

Sharing your information: We do not share this information with third parties.

 


 

Lawful basis: Legal obligation
Where our purpose for processing is: to comply with statute
Which is necessary because: we are obliged to do so 
We process your information in the following ways: by storing details of all financial transactions that exist between us 
Data retention period: We will continue to process your information under this basis for a period of 7 years following the date of the last transaction.
Sharing your information:  We only share your personal information with recognised third parties upon specific request as required by law.

 


 

Lawful basis: Vital interests – not applicable

 


 

Lawful basis: Public task – not applicable

 


 

Lawful basis: Legitimate interests
Where our purpose for processing is: to service your interest in the Software 
Which is necessary because: we need to hold data to deliver our obligations to you in support of any enquiry or subsequent contract 
We process your information in the following ways: by storing records in our marketing platform (“Hubspot”) and our instance of the Software 
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.

 


 

Lawful basis: Special category data – Not applicable

 


 

Lawful basis: Criminal offence data
Where our purpose for processing is: legal compliance 
Which is necessary because: we are obligated to do so 
We process your information in the following ways: as contract basis above 
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties unless instructed to by a legal investigation which we are obligated to comply with.

 


 

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.
  • You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.
  • We handle subject access requests in accordance with the GDPR.

 

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

https://www.harmonypsa.com/settings/cookies

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

 

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

 

Sponsored links, affiliate tracking & commissions

Our website does not contain any adverts, sponsored or affiliate links 

 

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

Our EMS provider is; Hubspot. We hold the following information about you within our EMS system;

  • Email address
  • Postal address
  • Phone number
  • I.P address
  • Subscription time & date
  • Other public data sourced by Clearbit and HubSpot

 

Analyzing your communications

We may review, scan, or analyze your communications on the Services for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications. These activities are carried out based on our legitimate interest in ensuring compliance with applicable laws and our Terms and Conditions, preventing fraud, promoting safety, and improving and ensuring the adequate performance of the Services.

 

Google Analytics and Google Adwords

Parts of the Services use Google Analytics and Google Adwords. Use of Google Analytics and Google Adwords is subject to Google Privacy Policy: https://policies.google.com/privacy, AdWords Terms & Conditions: https://support.google.com/adwordspolicy/answer/54818?hl=en and Google Analytics Terms of Services: https://www.google.com/analytics/terms/us.html.

 

AdRoll Group

We and our partners use technology such as cookies on our site to personalise content and ads, provide social media features, and analyse our traffic and other advertisers in AdRoll's network. Use of AdRoll is subject to AdRoll Group Privacy Policy.

 

Policy changes

We reserve the right to change this Privacy Policy at any time in accordance with this clause. If we make changes to this Privacy Policy, we will post the updated Privacy Policy at our website and will indicate the date of updating.

 

Updated 2019-07-12

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