When provided on either SAAS basis, each customer gets their own powerful and dedicated VM and database instance improving your data security and allowing upgrades to be scheduled to suit your working hours.
Although Harmony is a fast application that is built to minimise network loading, we aim to place the instance as close as possible to your site so that performance is not compromised by WAN latency. Our hosting providers have data centre options on a global basis allowing us to locate your instance in your region of operation. As a general rule, we aim to host in-country to ensure your data does not cross national borders.
Like all sophisticated software, Harmony works best when correctly configured for your business. Each new instance of Harmony is sold with a minimum implementation assistance pack. This is a commitment from us to help your implementation run smoothly. It provides a time allowance for us to train you, recommend configuration settings that suit your business, help you load your data and get you live quickly. Our implementation team will discuss your needs and concerns so that the budget can be used in a targeted manner.