We are pleased to announce full API integration with Ninja RMM. Our integration covers client account mapping, automatic asset discovery (into a staging list in Harmony to provide control over asset acceptance under contract) and automatic ticket open/close based on Ninja alert messages.
Ninja is a modern innovative platform that we found simple to integrate with using our configurable RMM API. To quote a testimonial from the Ninja website:
“The team at NinjaRMM has built a solution that simplifies the RMM platform for technology providers with a modern approach. NinjaRMM is by far our best and leading solution loved by all of our clients.”
“As with other RMM ticket integrations, we can map a closure event to a fund creating the basis of event based billing without timesheet bookings. Used in this way, this enables your RMM solution to become a direct revenue generator.”
“This is just one of the many RMM integrations provided by Harmony. Check out the other integrations posts if Ninja is not the RMM you use."
Steve Duckworth, CEO
Harmony Business Systems Ltd (HBS) is the business behind HarmonyPSA, the most complete cloud PSA software on the market. Developed with functionality to cater for even the most complex needs of MSPs, VARs, ISVs and Professional Services organisations, HarmonyPSA truly is the next generation of PSA systems.
HBS is an independent company based in the UK.
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Harmony Business Systems Ltd, 1st Floor, 30 St Georges Road, Wimbledon, London SW19 4BD
+44 203 327 0460