A common challenge for IT Solution Providers selling Managed Services contracts is pricing their offerings correctly.
While most Managed Service Providers (MSPs) broadly know what they need to charge for their services to be profitable, the real challenge comes when you meet with a prospective client and they ask you for a specific quote.
How can you know how many computers this prospect has? How many servers? What software are they running? All of these factors will contribute towards the quote you give the prospect for ongoing Managed Services.
The way you can find out the answers to these questions is to perform a customer assessment.