A number of people have asked me why I think I’m qualified to design a PSA tool, what makes me think I know the topic well enough to get the functionality right?
In particular as I’ve never worked for an MSP.
It’s come up enough times now that I thought I should explain in my own words the parts of my background that I have brought to this problem.
The image seemed to combine blue sky thinking with growth. It not only sums up what this is about, but it’s way better than a picture of me.
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