Hi all,
Harmony v3.12 is now available!
This new release includes (several!) new Features you may find interesting. Among them we have:
- Bluesnap integration, which allows to receive payments through Harmony directly via credit card;
- Ticket charges, allowing you to log items to be invoiced and direct costs straight to a ticket;
- The ability to choose to whether or not to show tax on the Quotes you are generating;
- Assets now appear on harmony external customer portal so you can share more data with your customers;
- In the ticketing user interface, when adding a comment you can now edit the 'subject' if required, customising the subject line of the email sent to the customer;
- You can now change a setting so that the 'Name' information of outgoing ticket comments to be the name of the person who entered them, not just the name of the system. In other words outgoing ticket updates would look like they have come from Joe Smith<support@acme.com>
The full list of fixes and features can be found bellow.
| Reference | Type | Title |
| #20170310.29 | Feature | Use domain in email addresses to tie CRM email to customers |
| #20170606.12 | Feature | Offline mode for product family |
| #20170310.23 | Feature | Ability to link ticket to an opportunity |
| #20161102.27 | Feature | Ticket Charges |
| #20160921.5 | Feature | Allow .eml files to be included on ticket updates |
| #20170515.11 | Feature | Subject Editable on outgoing ticket mail |
| #20170515.10 | Feature | Lead Source on Bulk Create Leads |
| #20170515.9 | Feature | Outgoing emails from tickets: From Name |
| #20170515.8 | Feature | Default titles on objects |
| #20170512.17 | Feature | Additional columns to the Customer and Supplier Grids for telephone contacts |
| #20170507.2 | Feature | Add Industry Group field to Industry list |
| #20170507.1 | Feature | Custom field propagation between objects |
| #20170428.7 | Feature | Assets on external portal |
| #20170317.9 | Feature | Bluesnap Payment Integration |
| #20170310.31 | Feature | Ability to reference custom fields in invoice line format |
| #20170126.7 | Feature | View Tax on Quotes |
| #20170119.7 | Bug | Warning for billable time not tied to a Rate |
| #20170228.16 | Bug | Graphics filtered results on new tab |
| #20170320.5 | Bug | Move Completed Purchase Orders from Released to Complete issue |
| #20170320.11 | Bug | Product family filter on journal activity report |
| #20170320.8 | Bug | API issue for ticket integrations |
| #20170324.5 | Bug | Schedule PDF corrupted by special character |
| #20170331.8 | Bug | Adding Customer shared Assets to Ticket |
| #20170404.4 | Bug | Display email on ticket creation details |
| #20170418.2 | Bug | Customer payment terms not taken from the create form |
| #20170427.15 | Bug | Invoices generated by System tray translation |
| #20170428.10 | Bug | Schedule Renewals report not filtering |
| #20170504.70 | Bug | WIP claims error for archived Product |
| #20170511.10 | Bug | Ticket ref showing on time booking form |
| #20170512.12 | Bug | Label override grid download |
| #20170512.18 | Bug | Special character showing on warning box |
| #20170515.6 | Bug | Error from Create From Null user |
| #20170515.14 | Bug | Lookup popup from overlapping |
| #20170526.4 | Bug | Sales Contact Telephone on Quote Footer |
| #20170530.18 | Bug | Dynamic hyperlink issue when \ is used at the end |
| #20170531.1 | Bug | Missing Schedule Prefix |
| #20170531.11 | Bug | Customer link redirects to the new customer page |
| #20170601.6 | Bug | Schedule Upload when Custom Fields are used |
| #20170601.11 | Bug | Billable time release rounding issue |
| #20170601.20 | Bug | Suppliers saved for current user |
| #20170607.1 | Bug | Persist latest post and action in corresponding table |
| #20170614.10 | Bug | Incidents billing creating t&m rate |
Kind Regards
The Harmony team.
About the Author: Follow Ana Correia on Twitter or LinkedIn