I just returned from a short break in Greece and it occurred to me that the experience of using Harmony on my phone on 3G data roaming was worth a blogpost.
I found in the past that the mail interface works well on 3G, while tethering my laptop to my phone is not only a pain, it can be very slow. So, this time, I didn’t bother to take the laptop and decided just to rely on the phone.
Now, I don’t know about you, but I like to stay in touch when I’m away, and while I could delegate my review and approval responsibilities (Harmony supports out-of-office delegation of workflow actions), if I can access the application, I’ll continue to do so.
So, last week, checking email on my phone, I was asked to approve a quote. Clicking on the link opened the web browser on my phone, so I could view the quote and approve it: job done. While I was there, I clicked on the post feed reader, this lazy-loads all posts made against items I’m following: invoices, leads, sales opportunities, all the updates in a single continuous reader optimised for the phone. Great. A couple of minutes scanning and I’m up-to-date.
The next day, I get an email directly from a customer I know asking about detail on the contract we have with them. A minute later, I’ve looked up the contract, opened the pdf and checked the wording. I know - he should have been able to check it himself, but he was on the road and didn’t have access to his files. I have, from a beach on a Greek island.
This is the reality of a fully responsive user interface combined with low-latency architecture, true anywhere working, with usable speeds even on poor networks. If that idea appeals to you, call us and we’ll show you how you can get out of the office and still work effectively.
Steve Duckworth, CEO
About the Author: Harmony Business Systems Ltd (HBS) is the company behind HarmonyPSA, the most complete cloud PSA software on the market. Developed with functionality to cater for even the most complex needs of MSPs, VARs, ISVs and Professional Services organisations, HarmonyPSA truly is the next generation of PSA systems. HBS is an independent company based in the UK. Follow HarmonyPSA on Twitter or LinkedIn