Next up in our series of blog posts introducing you to a little bit of 'behind the scenes' life at HarmonyPSA, we chat to our CEO Steve Duckworth about his unlikely segue into PSA software following a career in engineering and banking, and how this experience has helped him create Harmony, a PSA that stands out from the crowd...
Where are you from?
I grew up in Ilford, Essex to the east of London, so I’m a Londoner through and through.
Can you tell us a little bit about your role at Harmony?
I act as the CEO for both Harmony Business Systems and Datalogic Solutions, the sponsoring company that funded the original development work.
What were you doing before you joined us?
I founded Datalogic Solutions with Steve Powell, our CTO, 11 years ago. Before that I was the UK COO of an global ERP vendor and before that I was in banking technology.
What made you decide to work in software?
It’s a complicated story as my career began in offshore engineering. Software sort of found me. However, I’ve spend my career solving problems and innovating - software is just the most recent medium for that.
What do you enjoy most about your work?
Listening to people talk about their business, understanding the challenges they face and solving those problems.
Is there anything you've done at Harmony that you are extra proud of?
Harmony has many unique features, but the universal product engine that allows you to build products that understand their contract and accounting behaviours is something I feel pleased about. This allows you to configure Harmony to support the way you want to do business, instead of forcing you to do business the way the system wants.
If you were given an extra day each week, what would you spend it doing?
I’d go flying (aeroplanes).
Tell us something about you that may surprise us.
I invented (and am named as sole inventor on the patent for) the submarine post-trenching plough, examples of which were used to bury a large proportion of the submarine oil and gas pipelines in the North Sea and beyond.
About the Author: Harmony Business Systems Ltd (HBS) is the company behind HarmonyPSA, the most complete cloud PSA software on the market. Developed with functionality to cater for even the most complex needs of MSPs, VARs, ISVs and Professional Services organisations, HarmonyPSA truly is the next generation of PSA systems. HBS is an independent company based in the UK. Follow HarmonyPSA on Twitter or LinkedIn