We have now released our brand spanking new pre-pay functionality. MSPs no longer need to use time consuming and error-prone excel spreadsheets to figure out customer account balances.
Customer pre-pay accounts can be held in time, money or tokens. Customers can have multiple accounts in multiple denominations.
Use prepaid time, money or tokens at different rates based on activity type or time or even who is doing the work.
Model month-end behaviours for under and over spend from loss, carry-over, use first, banded overage pricing etc.
Top-ups can be automatic or prompted, prices can be set based on parameters such as the quantity purchased.
Charges against the pre-pay account can be independent of time bookings enabling RMM only fix-based charging mechanisms.
Customers can spend pre-paid money or tokens across products including non-time related expenditure such as equipment.
Run client consumption and balance reports.
Customers can view their account balance directly through the client portal.
CTO, Steve Powell says:
“We have spent a lot of time getting the pre-pay functionality right. We started out with the mind-set that instead of creating two or three standard, we thought we would create a configuration engine which gives the MSP the chance to build a pre-payment system the way they want it to work. It can be denominated in time, cash or cash equivalent tokens. Carry over rules are also totally flexible and can work the way the MSP needs them to. We are very excited to launch this new functionality, so far feedback from MSPs has been really positive.”
About the Author: Harmony Business Systems Ltd (HBS) is the company behind HarmonyPSA, the most complete cloud PSA software on the market. Developed with functionality to cater for even the most complex needs of MSPs, VARs, ISVs and Professional Services organisations, HarmonyPSA truly is the next generation of PSA systems. HBS is an independent company based in the UK. Follow HarmonyPSA on Twitter or LinkedIn