Every product believes itself unique in the way it address the needs of its customers.
In the PSA space, people talk about the market being crowded with offerings and if you list out all those products that use the suffix, there are quite a few.
However, if you restrict the list to products that provide support for both project and service desk functionality, the number shrinks dramatically.
But offering this capability is, to our way of thinking, insufficient differentiation.
Below are 10 key areas each one of which is unique in this space. Harmony provides all ten…
The market appears to be crowded until you look closely. These 10 areas prove Harmony can hold its head high with its unique approach to the PSA problem space.
Harmony is designed to control the flow of business from lead to cash with total control of master data, no interfaces, no data misalignment - a single version of the truth across the organisation with the minimum of administration.
That is why people buy it.
About the Author: Harmony Business Systems Ltd., a CloudBlue company, is the business behind HarmonyPSA, the most complete cloud professional services automation (PSA) software on the market. Purpose-built with functionality to simplify every need of MSPs and Professional Services Organisations, HarmonyPSA introduces a state-of-the-art PSA system built for today’s modern service provider. The platform empowers services organizations to scale recurring channel revenue and diminish operational complexity via its advanced product suite, which includes automated billing and reconciliation, an industry-leading customer support center and network operations center (NOC), real-time profitability analysis, and much more. HarmonyPSA is available globally. Follow HarmonyPSA on Twitter, LinkedIn or Website